Below are a variety of tools, tips, articles and other information to help with your employee retention efforts. Use the sort filter to pull up the type of resource in which you are most interested:
Recent insights gleaned from exit interview data, particularly from sources like Nobscot, highlight an interesting new factor driving employee turnover.
Author Nobscot Corporation
As the calendar flips to a new year, the prospect of a clean slate brings with it an excellent opportunity for Human Resources and managers to redefine their approach to employee retention. In this article, we delve into strategies that HR professionals and managers can employ to start afresh with their teams, setting the stage for enhanced employee satisfaction and retention throughout the coming year.
Author Nobscot Corporation
As the new year unfolds, Human Resources (HR) leaders have an opportunity to play a pivotal role in creating success for employees, managers and the company as a whole in the upcoming year.
Author Nobscot Corporation
Employee feedback is a critical component in fostering a positive workplace culture and nurturing employee retention. While surveys of current employees are valuable, they may fall short in uncovering the root causes of employee turnover. In this article, we delve into the reasons why employee exit interviews prove to be even more valuable in obtaining information to retain employees compared to surveys of current employees.
Author Nobscot Corporation
Hawaii has created an unprecedented program to shore up its healthcare provider base, which has dwindled since the COVID-19 crisis. The program, called Hawaii Healthcare Education Loan Repayment Program (HELP), seeks to address the critical shortage in healthcare employees. In it's first year the HELP program will provide a total $10,000,000 to 500 medical professionals for student loan forgiveness.
Author Nobscot Corporation
Employee turnover is a pervasive challenge faced by organizations worldwide. High turnover rates can impact productivity, morale, and the overall success of a company. To address this issue, businesses are increasingly turning to data-driven approaches, utilizing online exit interviews and new hire surveys to gain valuable insights into the factors driving turnover.
Author Nobscot Corporation
The first few months of employment are critical for new hires. They set the tone for an employee's tenure, influencing job satisfaction, engagement, and long-term commitment to the organization.
Author Nobscot Corporation
Employee turnover is a persistent challenge for organizations, and cultivating a culture of mentorship has emerged as a strategic approach to mitigate this issue.
Author Nobscot Corporation
Employee surveys and exit interviews are invaluable tools for organizations seeking to understand the pulse of their workforce and address potential employee turnover issues. One powerful approach is to utilize internal benchmarks, comparing departmental averages against the company-wide average, to identify trouble areas.
Author Nobscot Corporation
In light of the recent tragic events with George Floyd, we thought it important to reflect on this article written by Nobscot's CEO after the Trayvon Martin verdict. It discusses how subconscious biases play out in the workplace and tips for overcoming it. It was published in Fast Company in August 2013.
Author Beth N. Carvin
The global pandemic has forced organizations to quickly transition employees to work-from-home with little time to prepare. Now that employees are setup at home, what next? In this webinar we'll explore how HR can help managers and employees function successfully in a remote work environment during these unusual, anxiety ridden times.
Speakers: Beth N. Carvin, Laura DiFlorio, and Sarah Henze
Employee Harry comes to you the HR Manager in need of a reference. Harry is not leaving the company. He is interested in joining the Board of Director's of his autistic son's school...
Author Beth N. Carvin
In a recent conversation among HR practitioners, the talk turned to employee feedback. One HR Manager stated that he was going to stop conducting exit interviews and instead switch to Stay Interviews of High Performers. What he doesn't know is that asking high performers what might cause them or their colleagues to leave is often a fool's errand. Here's why...
Author Beth N. Carvin
Increasing your response rate can help you get greater amounts of actionable information quicker. Read this valuable white paper to learn how
Author Beth N. Carvin
Read the second installment of our new whitepaper...
Author Beth N. Carvin
I never really thought of an orchestra conductor in terms of business management but when you stop and think about, what more does a conductor do than manage a team to greatness? As conductor Zander puts it, "The conductor's job is to awaken possibilities in others." If that's not the job of every manager, than I don't know what is...
Author Beth N. Carvin
A paper written a few years back by Tobias Kraemer and Matthias Gouthier explores the roles of emotion in employee turnover, specifically in the high turnover world of Call Centers. They identify two emotions that impact employee retention and turnover. The first emotion is ANGER. They have discovered that anger causes "emotional exhaustion" which increases intention to leave. Anger includes feelings such as annoyance, irritation, fury and rage and is one of the most common workplace emotions.
Author Beth N. Carvin
Since October 2017 when the Harvey Weinstein reports first broke, there have been a barrage of new sexual harassment claims on a daily and weekly basis. From Hollywood to Washington D.C., and from the political world to the news desk, most industries have been impacted. According to a recent article on NPR, 25% - 50% of women have experienced sexual harassment in the workplace...
Author Beth N. Carvin
Episode 1: A visit with the winner of 2016 Mentor of The Year, Alexandria Fontanez -- and her mentee, Jenisse Bouret. This special podcast finds out what made Alexandria and Jenisse's award-winning mentorship so successful.
Podcast host: Beth N. Carvin
With 71 million Baby Boomers entering retirement in the next few years, succession planning is on the mind of HR professionals. Born between 1946 and 1964, Baby Boomers have already begun leaving the workforce, with the youngest members of the group (age 52) beginning to plan their exits. This is a potentially explosive situation for many companies...
Author Beth N. Carvin
CONFIDENTIAL MEMO: It has been brought to my attention that many of our employees are experiencing our workplace differently. I was recently forwarded a letter from one of our managers, who is a white man. The letter was sent to him from another member of our management team, an employee who is a black man...
Author Kerrie Main
Use the Nobscot's Retention Calculator Form to calculate your first year of savings when you use Nobscot's exit interview system to improve your employee retention and reduce turnover...
From the seemingly innocuous joke to racial or ethnic slurs, disrespect in the workplace comes in many shapes and forms, some more blatant than others. Do your employees blame each other for mistakes? Is there gossip? Do your supervisors berate employees publicly?...
Author Beth Carvin
Fees: Complimentary!
Sponsored by Nobscot Corporation
You don't have to have a crystal ball to predict future turnover. If you conduct both employee satisfaction surveys and exit interviews, you can create a customized map that tells you exactly which areas within your organization can expect future turnover and what the cause of that turnover will be...
Author Beth Carvin
Looking for Current US Employee Turnover Rates? There's an app for that!
While many HR and business leaders utilize exit interviews and employee engagement surveys to identify and reduce employee turnover drivers, most are unaware of an additional tool that can help improve retention - transfer surveys...
Author Beth Carvin
"My boss is picking on me," is a commonly heard phrase by employees around the world. Does it constitute as workplace bullying? Maybe, if "picking on me" means...
Author HR.BLR.com (Beth N. Carvin and Kerrie Main)
Employees who transfer within a company are often the best source of internal feedback. Beth N. Carvin, CEO of Nobscot Corporation says transfer employees may love the comÂpany but not the boss and their experience provides important information for managers...
Author Human Resource Management
"I really enjoyed my time at Oberlin and I felt like I was learning, but I wasn't progressing towards a job at the end of graduation," said Ned Lindau, a 2011 graduate from Oberlin College in Ohio. He noted that his liberal arts education focused on students exploring subjects that they were interested in learning, not the practicality of a job after college..."
Author Huffington Post (Mehroz Baig)
Companies tend to do a lot of hand-wringing over employee retention as they strive to minimize the negative financial and operational impact of employee turnover. Their employee retention efforts often involve some sort of benchmarking process, to give them some sense of how their turnover rates compare to those of other comparable companies...
Author IT Business Edge (Don Tennant)
You don't have to have a crystal ball to predict future turnover. If you conduct both employee satisfaction surveys and exit interviews, you can create a customized map that tells you exactly which areas within your organization can expect future turnover and what the cause of that turnover will be...
Author Beth Carvin
In human resource terms, an exit interview is a survey that is conducted with an employee when he or she leaves the company...
Author Beth N. Carvin
Turnover has always been a problem for many customer service organizations and call centers, and one area in which it can be a significant problem is among new hires...
Author Customer Service Newsletter
Here is what we've learned about being a good manager (and how to avoid being a bad one!) from exit interview data...
Author Employment Crossing (Beth N. Carvin)
These rules are designed to be used as Red Flags when screening resumes/applications and interviewing applicants...
Author Beth Carvin
While business leaders understand the importance of collecting employee feedback, many are not getting the return on investment for their efforts. In fact, many organizations make several common mistakes when it comes to properly collecting and executing on employee data...
Author HRO Today
"There is a cultural aspect of the times you've grown up in," says Beth N. Carvin, CEO and president of Nobscot Corporation. With Millennials, "it's just become much faster paced. Whether it's because of video gamesor the Internet, everything moves faster..."
Author HR.BLR.com
A vice president of finance and a program manager at Xerox talk about mentoring, from both sides...
Author Computerworld (Jamie Eckle)
No matter what side you stand on, the recent Trayvon Martin verdict put U.S. race relations in the national spotlight. While the facts of the case are hotly debated, the one thing that both sides agree upon is...
Author FastCompany (Beth N. Carvin)
Finalists for Mentor Scout's Mentor of the Year award recently talked with Nobscot CEO Beth N. Carvin about some things to keep in mind when working on establishing a good mentoring relationship...
Author SmartBlog On Leadership (Julia Russell)
A new-hire mentoring program can really help ease new employees' fears and provide them with an additional resource to build a strong early connection to your company...
Author Workforce Management (Laura DiFlorio)
If you've been looking for ways to develop further on your career path or simply want to find a way to give back to your organization, joining a mentoring program is a great idea...
Author Thought Leaders (Kerrie Main)
SilkRoad, a leading global provider of cloud-based social talent management software, today announced a partnership with HR survey/analytics authority Nobscot Corporation designed to combine the power of SilkRoad's RedCarpet® HR onboarding system with Nobscot's automated FirstDays new hire/quality of hire surveys to help companies optimize their HR and recruitment policies and procedures...
Source PR Newsweb
We all know the value in having a personal mentor and the same holds true for our professional lives. Having a mentor and/or support group in the workplace can ultimately enhance your overall experience working for a company...
Author Recruiter.com (Shala Marks)
Is it time to restructure or revaluate your company's compensation plan? The answer may be yes -- particularly if you want to retain your most valuable employees and avoid employee turnover costs...
Author Monster.com (Evan Rodd)
Unlike marriages or other permanent commitments, mentrships are relationships designed to help junior employees establish and achieve career goals, and they do not last forever...
Author Woman Engineer (Kerrie Main)
Mentor Scout division announced today that four accomplished professionals have been chosen as the winner and honorable mentions of the 2012 Mentor of the Year Award...
Source PR Newswire
Losing out on a promotion is tough enough. But being passed over for a top-level position in favor of another candidate -- either external or internal -- can be a deal breaker for even the most loyal company soldiers...
Source Knowledge@Wharton (University of Pennsylvania)
Article recapping our recent FREE Webinar about combating early attrition. Missed part 1? No problem. Read this recap and be sure to register for Part 2 this May 5th at 2PM...
Author Kerrie Main
Article recapping our recent FREE Webinar about combating early attrition. Missed part 1? No problem. Read this recap and be sure to register for Part 2 this May 5th at 2PM...
Author Kerrie Main
Employees should feel comfortable to share their concerns on policies and practices particularly those relating to safety and compliance.
Source Great Leadership (Beth N. Carvin)
The healthcare industry is very competitive, which can be both a blessing and a curse for HR executives responsible for recruiting and retaining healthcare professionals.
Source ASHHRA eNewsBrief (Laura DiFlorio and Kerrie Main)
The healthcare industry is very competitive, which can be both a blessing and a curse for HR executives responsible for recruiting and retaining healthcare professionals.
Source U.S. News & World Report (Jada A. Graves)
When a relationship has run its course, the end must be handled professionally. Mentorships aren't meant to last forever. Their purpose is to help junior employees establish goals and move forward in their career paths. Here are some tips to ending a mentorship professionally...
Source Computer World (Kerrie Main)
After being passed up for promotions and raises, employees who feel stuck at their jobs may feel tempted to jump ship...
Author Wall Street Journal (Dennis Nishi)
Recent studies by the American Society of Women Accountants and Howard University's Center for Accounting Education found that even when accounting firms hire women and minorities, many of them drop out due to a lack of support that hinders further advancement...
Author Accounting Today (Michael Cohn)
Covance Inc is among the companies using software to help employees and mentors connect. The program Mentor Scout enables pairings based on mutual professional interests...
Author Workforce Magazine (Garry Kranz)
Today with technology, HR and learning and development managers can offer both specialty-type mentoring programs such as those for high-potential employees, diversity networks and new hires, plus general mentoring programs so all employees can participate...
Author SmartBlog on Leadership (James daSilva)
Beth Carvin, the CEO of Mentor Scout and of Nobscot Corporation is an HR professional with over twenty years of experience in business management, strategy, human resources, staffing, sales and marketing. She is a nationally recognized expert on employee retention and exit interviews, and has assisted with exit interviewing strategy for large, multi-national companies, in every industry, and in over 20 countries...
Author HR Voice (Raluca Manolache)
Human resources professionals at Covance used to spend "hundreds and hundreds of hours of administrative time" manually matching mentees and mentors. By shifting to an automated mentoring system in 2009, covance (www.covance.com), an international drug development company, achieved annual savings of $113,000 ($377 per participant)...
Author Training Forum
Many HR professionals use exit interviews as a way to identify and articulate why employees are leaving to help reduce employee turnover. What many HR professionals overlook is a chance to identify areas that ARE working in the organization...
Author Human Resources Management Tips and Trends
In the first month of a new mentoring initiative, members of the Human Resources Institute of Alberta (HRIA) established nearly 100 mentoring relationships by using the self-service mentor/mentee matching capabilities of Mentor Scout's online mentoring support system...
Author Beth Carvin
HRIA's virtual mentorship program eliminates geographical boundaries 320 members involved enjoy flexibility, sharing experiences. April 27, 2011 The HRIA's mentorship program was launched in mid-November 2010 and has 320 members with 120 mentor-protegé relationships. Through online software Mentor Scout, members upload a personal profile, answer a series of questions and are appropriately matched to either a mentor or a protegé, said Nora Molina, executive director at HRIA...
Author Canadian HR Reporter
Fred Rogan still remembers what may have been the most interesting disclosure that came out of an exit interview. Rogan, now director of human resources at Samford University, was working in the banking industry when he was told by a departing employee that a branch manager was embezzling money...
Author Birmingham Business Journal (Greg Heyman)
This paper seeks to examine the methodologies for developing a group mentoring component as an add-on to an existing or new corporate mentoring program...
Author About.com (Susan M. Heathfield)
An interview with Beth N. Carvin, CEO Nobscot Corporation. How to make mentoring a win for employees, mentors, and employers...
Author About.com (Susan M. Heathfield)
If you could say anything to your ex-boss as you walked out the door on your last day, what would it be? Just about anything, based on actual answers to online exit-interview surveys by Nobscot, a maker of exit interview software...
Author Wall Street Journal (Sue Shellenbarger)
Technology mandates come not only from senior management but from information technology departments. HR vendors often find it easier to sell to those who are familiar with technology but not to the HR functions the technology supports. To minimize the risk of being asked to implement a program that is doomed from the start, HR needs to maintain a leadership role in all technology purchases that directly affect HR functions. The following 10 tips from Nobscot Corporation's CEO, Beth N. Carvin, will help ensure HR plays a starring role in all HR technology purchasing decisions...
Author Canadian HR Reporter
Terrence F. Shea of HR Magazine interviews Beth N. Carvin on Best Practices in Exit Interviewing...
Author SHRM HR Magazine (Terrence F. Shea)
The conventional wisdom is that people quit companies because of their boss. But after studying more than three million exit interview responses, consultant Beth Carvin says employees leave because of irritations...
Author Globe and Mail (Harvey Schachter)
Our latest podcast features an interview with Beth N. Carvin, CEO of Nobscot Corporation, a global technology firm that focuses on key areas of employee retention and development. WebExit, Nobscot's Exit Interview Management System, provides an efficient method to identify the specific issues and irritations that are causing employee turnover in your organization...
Author HRmarketer (HR Market Share Podcast, Kevin Grossman & Beth N. Carvin)
Most people think of a mentor as someone who helps them in their early 20s, guiding them toward a path that will help their careers...
Author Pittsburgh Post-Gazette (Anne Belser)
Without as many opportunities mentoring becomes a more strategic avenue for career development...
Author Wall Street Journal (Toddi Gutner)
Every large organization faces a challenge in facilitating career development for diversity and affinity groups. Mentoring is a logical strategy, but mentor recruitment and mentormentee matching are often too unwieldy and timeconsuming for a volunteer effort in a large company...
Author T&D Magazine (Beth N. Carvin)
News of the worst unemployment numbers in 16 years is enough to create plenty of job jitters for most workers. But, with performance-review season in full swing, some people are bound to hear negative comments. In a tough economy, a bad review can seem insurmountable...
Author Wall Street Journal (Toddi Gutner)
Mentoring programs, once embraced as a general initiative to polish employee performance and boost morale, are now sprouting specialty niches. "Today, we are starting to see multiple mentoring programs for different goals and objectives," said Beth Carvin, CEO of Nobscot Corporation...
Author Chain Store Age
Nobscot's Mentor Scout Mentoring Program assists Xerox Women and newcomers to chart career path...
Author Workplace News Magazine
An ever-growing number of junior employees are getting a similar leg up, through a rising number of corporate programs designed to pair female, minority or gay or lesbian employees with similar mentors. Beth Carvin of Nobscot Corporation, which offers software that allows employees to find a suitable mentor by filling out an online profile, says she's fielding "a huge demand for mentoring programs with midsize and large organizations..."
Author New York Post (Linda DiProperzio)
Remember when companies fired people? Then the language was softened to "laid off." Now the wording has gotten more technical: There aren't layoffs anymore, now there is a "reduction in force." But to those who are no longer receiving a paycheck, and for those who are left looking at the empty desks where their friends used to sit, the emotions are the same even if the language has changed...
Author Pittsburgh Post-Gazette (Ann Belser)
Nobscot Corporation today announced an automated new hire survey system called FirstDays that is designed to help companies reduce new employee departures by identifying organizational weaknesses in recruitment and onboarding practices...
Author Beth Carvin
The economy, hobbled by higher fuel and food prices, tighter credit and a depressed housing market, is limping a long at a snail's pace, a private business group said Thursday...
Source Associated Press
Nobscot Corporation today released RIF Manager, a Web-based survey and reporting tool designed to assist companies in recovering from downsizing...
Author Beth Carvin
With social networking sites booming in popularity, especially among the younger set, the corporate world is following suit, creating internal networks for employees modeled on Web communities like MySpace and Facebook...
Author New York Post (Brian Moore)
Mentoring has long been a popular way for retailers to instill loyalty and increase retention among employees. Now at Home Depot and other retailers, this long-standing tradition has met the Internet...
Author Stores Magazine
You've resigned from your job, and the human resources department has requested an exit interview. How do you make sure that your last impression is a good one?...
Author New York Times (Matt Villano)
Nobscot Corporation, the innovator in exit interview management software, has introduced an innovative new program to assist in the rehiring of former, high performing employees. The product, a module called Rebound Recruiting...
Author Beth Carvin
Ever wonder what employees say in exit interviews? Oh, to be a fly on the wall in one of those meetings. Employers could learn a lot from an employee's parting words, getting an opportunity to change the way workplaces are managed with every departing worker...
Author Phoenix Business Journal
Hawaii's Beth Carvin and Bruce Daly saw a need for a mentoring software program that would build on the success of their exit-interview system - and thus reduce the need for exit interviews. Now, Best Buy, Brunswick, and Home Depot swear by it.
Author HR Innovator Magazine (Matt Damsker)
Beth N. Carvin, CEO and President of Nobscot Corporation, will lead a discussion with Human Resources experts at the 2005 Employee Retention and Loyalty Conferences in May and June...
Author Beth Carvin
Nobscot Corporation, innovator in exit interview management software, today announced that Sigma-Aldrich has chosen its WebExit, system to identify reasons for employee turnover. Sigma-Aldrich is a leading Life Science and High Technology company...
Author Beth Carvin
You're giving notice and moving on. Inevitably, your employer wants to know why. Companies have never quite been sure how best to send off departing employees and get a straight answer...
Author Fast Company (Mike Brewster)
One of the things companies may overlook when going global is how to perform an exit interview in another language. Long known to provide valuable information aimed at improving employee issues, an exit interview shouldn't be cast aside because of a language barrier...
Author Industry Week (Traci Purdum)
Nobscot Corporation, the innovator in exit interview management software, today announced its newest upgraded edition of WebExit, the most advanced exit interview system developed to date...
Author HR Hub
Analysis of more than 10,000 employee exit interviews from Nobscot Corporation's exit interview system reveal that although employees view their managers as being skilled at their job, they are less positive about their supervisor's managerial abilities in such things as providing appropriate levels of praise, rewards and reprimands...
Author Beth Carvin
The whole area of "Asking Questions" bring up some terrific HR issues. There is so much to learn about asking good questions including legal ramifications...
Author Beth N. Carvin
Many organizations are feeling the pinch of low unemployment and high turnover. Maybe yours is one of them. Keeping good employees is critical to organizational success. However, many organizations look at this area as a series of tasks to be performed...
Author Beth N. Carvin
Nobscot Corporation, developer of web software for improving Human Resource management, today announced that its WebExit, exit interview management system was named as one of the "Top Ten HR Products of the Year" by Human Resource Executive magazine...
Author PR Newsweb